Live Support

+1 631 270 4560

Monday - Friday

9a - 8p

Saturday - Sunday

10a - 6p

Customer Care

cs@franceandson.com

Employment

See our current openings here

Press & Media

brad@franceandson.com

Please address all mail to:
Attn: France & Son 1966a Broadhollow Road
Farmingdale, New York
11735

Our products are designed and built for indoor, domestic use (unless otherwise noted as "outdoor").

Dining tables are designed to be a gathering place for meals, and therefore intended to hold lightweight objects. Our dining tables, coffee tables, side tables, and end tables are not to be used as work tables. Placing extreme loads on them will cause damage and overturning. Do not allow children to climb on the tables.

Cabinets, end tables, sideboards, low boards, and case goods are intended to be placed safely against the wall. Bookcases designed as central units must have special consideration taken for their placement in the living space to assure the safety of children.

Floor standing mirrors are to be placed beside the wall and used with anti-skid rubber felt on the base to prevent the mirror from sliding.

Please carefully read through the Installation Manual before assembling the furniture and do not hesitate to call for professional help when needed.

Exercise extreme care during assembly and use the proper tools - for both the safety of yourself and the furniture.

Keep all stained veneered surfaces out of contact with liquids. If a liquid is poured on the surface immediately use a dry, soft cloth to soak it up and then use another clean, dry cloth to wipe off any remaining residue.

Avoid using rough or dirty cloth for cleaning as it may scratch the surface and the dirt may be left trapped in the veneer. Pieces with open pore effect finishing are especially at risk for this.

For daily cleaning of stain veneered surfaces, use a clean, dampened soft cloth. Avoid using aggressive detergent, acetone, solvents and abrasive cleaning agents on the surfaces. For greasy surfaces, we suggest wiping standard glass cleaning detergent over the surface, with the grain of the veneer. DO NOT spray the surface with the detergent; dampen a cloth with the detergent first.

Do not place the furniture near a fireplace or in areas above 113°F (45°C) as this may cause damage and deformation of the product.

For all cleaning make sure to use a clean, soft cloth to wipe with gentle pressure. A rough cloth may create minute scratches on the surface of your furniture inviting future damage.

Please note: Our products are constructed with wood base materials like MDF (Medium Density Fiberboard) and wood, and therefore can be very absorbent. Do not have excessive water on the floor while cleaning the space where the piece is housed in order to prevent prolonged or excessive absorption that can cause deformation of the wood and MDF.

For general care, use a soft, dry cloth to clean off dust. For fingerprints or slightly stubborn stains we recommend using a standard glass cleaner detergent solution that does not contain solvents and/or spirits. Avoid using cloths with rough fibers as they could scratch or ruin the surfaces.

Please note that prolonged exposure of painted surfaces to the sun will cause discoloration and fading.

For marble surfaces, it is important to immediately clean off any dirt or stains that it comes in contact with to assure that the stains do not penetrate into the marble. Cleaning should be done with a soft fiber cloth to take away the dirt or stain, followed by using a clean soft dampened cloth to clean away any remaining residue. For best results, seal your marble.

Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.

The information that we collect is your name, your e-mail address, and your telephone number for communication purposes; we also collect your invoice and delivery address, so we can send you the purchased goods or a copy of our catalogue and other marketing materials. When you place and order your credit or debit card details may be collected by one of our payment processing platforms (Shopify Payments, Authorize.net, Affirm) and never stored on our end.

  • We are committed to protecting your privacy.
  • We use the latest server technology to ensure this information is protected to the highest standards.
  • We never store credit or other payment card details.
  • If you want us to remove your information, please contact compliance@franceandson.com

There are only four other circumstances where we may share some of your data with others:

  • With agents (including credit reference agencies, credit card clearing agencies, fraud prevention and detection agencies) that we use to process the orders you place with us or assist us in the service we provide to you. In these instances, we only provide them with the information they need to perform their function and they may not use the information for any other purpose.
  • In the event that our business assets are ever sold to or purchased by another company. Our data records are part of our business.
  • To outside research companies whom we may ask to contact you directly for your opinions on our products and services. Again, we only provide them with only the information they need to perform their function and they may not use the information for any other purpose.
  • Data analysis companies, customer support specialists, webhosting companies and fulfilment companies e.g companies that co-ordinate mailings. Such third parties may be provided with access to your personal information if needed to perform their functions but only to the extent needed to perform their function and may not use such information for any other purpose.

All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

We use cookies to help us to administer this website. We will not use cookies in combination with your personal information without your prior consent.

'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect more information from the browser. They are not computer programs, and cannot read other information saved on your hard drive. They cannot be used to disseminate viruses, or get user's e-mail addresses etc.

We use cookies for a number of purposes to allow us to provide some of the mechanisms for online shopping, to see how our website is being used so we can improve the site and to enable traffic monitoring.

This website may contain links to or from other websites. These other websites are outside our control and not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may be different to ours.

We encourage you to read the privacy policies of the other websites you link to or from our website or otherwise visit.

Alaska, Hawaii, and Remote Locations
  • Small parcel deliveries are usually shipped within 2-7 business days.
  • Signiture required shipments are avilable at checkout. We are not responsible for lost or stolen packages.
  • We cannot ship to PO (post office) boxes.
  • * Anncounement Bar Note - USA* orders do not include Hawaii, Alaska or Puerto Rico
Small Parcel/UPS Ground

France and Son will not be held liable for any loss, damage, cost, or expense related to delay in shipment or delivery. If a shipment arrives damaged or incorrect, please see our returns page. Photo documentation is required to process any damage/defect claims. Any damage or defect must be reported within 14 business days of receipt. If you sign for a shipment, you are signing that you received the product undamaged, so please inspect at the time of receipt

Freight Shipments

Freight Shipments are typically processed within 3-7 business days and delivered via ground with curbside delivery. Lift-gate service is not included, but we can add it fro a small fee. Delivery cannot be made without a scheduled appointment. Shipments are typically delivered during standard business hours (Monday-Friday, 9am-5pm); appointments made outside of this time frame will incur additional fees. Transit times will vary based on the item(s) and the shipping address. A current phone number is needed both for scheduling the appointment and for contact during delivery. If the carrier is unable to contact you for scheduling, your package will be returned to France and Son at your cost. See France and Son Return Policy for more detail

*Additional fees may apply for isolated areas that are outside of the standard service area of our freight partners. This can include islands, rural, and underpopulated areas.

**A signature will be required for all deliveries valued over $500**

**If a Delivery Requires Workers Compensation Insurance, then the customer will be billed an additional $75

Re-Routing Shipments

There will be a surcharge for any changes made to the shipping address after an order has been shipped. To change your shipping address before an order has been shipped, please contact us at cs@franceandson.com or by phone at 1.631.270.4560

Changes in address requires positive reply confirmation from our help desk to be considered acknowledged. If your order has already shipped, there will be a surcharge for changing the address due to round trip shipping incurred by the shipping company.

Expedited Shipping

Shipments can be expedited at the customer's request. There is an agreed upon expedition fee determined by our carriers' rates that will be charged. France and Son is not responsible for any lack of expediency by the carrier. These fees can not be refunded

Storage Fees

A Storage charge of $5/ day will be invoiced to customers who delay shipment past 14 days. This only counts for customer requested delays in shipment or pickup. This storage charge only counts for items that are in stock at the time of purchase, and it does not count for custom ordered products. In the case of a custom order or made to order product, then the 14 day count will start once the items arrive at our warehouse.

Sales Tax:

Tax will be collected from the state of New York (where we are located) and from shipping addresses in states with mandatory sales tax requirements.

Unlimited Oversized Handling

Without limit, we now offer handling for all orders greater than $1000, on our local deliveries shipping with our partner Bestway. Our handling service ensure a successful delivery with, bringing all orders in-home. We adhere to saft COVID-related practices in this proceedure.

This service is only available to customers within the shipping locations of Bestway, our local shipping partners. At this time, this is a mandatory service for all local shipment greater than $1000. However, one may refuse the service at time of delivery without penatly.

We ship to Hawaii, Alaska and 90 countries around the world. Free shipping is not offered in these territories. With DHL, our shipping partner, you can shop and ship it. Just select the items and email us your shipping address to cs@franceandson.com, and we will get back to you with a shipping quote. Safe and Secure.

Remote islands and locations can incur additional fees.

International shipments will be subject to additional duties, taxes and brokerage fees. France and Son does not cover nor quote these fees, and they are the responsibility of the receiving customer at the time of receipt. Duties, Taxes, and Brokerage Fees will need to be settled between customers, their governments, and the carrier. If the customer refuses to cover the duties and taxes, then their products will be returned back to France and Son, and a refund will be issued less all shipping charges, storage fees, and any additional fees billed to France and Son by the carrier.

Orders can be picked up at our warehouse located at 1966 Broadhollow Rd. STE A, Farmingdale, New York 11735. Our standard warehouse operating times are Monday-Friday, 9:30am-3:00pm. You must have an appointment and valid reciept of purchase to make a pick-up. If you would like to pick-up your item(s) at the warehouse, call or email Customer Service after placing your order to schedule an appointment; we will do our best to prepare your order as quickly as possible.

Full service delivery is available through White Glove Delivery. It includes: inside delivery, assembly of product(s), and removal of debris. Additional charges may apply. Refer to the Freight Shipment details above for additional policy information. An additional charge of $75 will be billed if the delivery requires workers compensation insurance.

Pricing is contigient on location and ordersize.

User Warranties

In placing an order, you affirm that you are 18 years of age or older, that you are providing accurate, true, and complete information, and that you have the authority to place the order.

Disclaimer of Warranties

You expressly understand and agree that your use of this site is at your sole risk and that this site is provided on an “as is” and “as available” basis. Franceandson.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site.

Account Termination

We have the right to terminate your account and restrict your use of our site if we have reason to believe that you have violated our terms and conditions, including providing us with false information.

Changes to Terms and Conditions and to the Website

Franceandson.com reserves the right to modify or change the terms of use of this site with or without notification.

Setting up a trade account is quick and painless. Contact us to become a trade partner today and take advantage of a plethora of benefits that include trade discounts, product consultations, and logistical support. With a wide range of furniture, lighting, and decor from mid-century modern through contemporary we have products that will help transform any project into a head-turning space.

LOOKING FOR MORE CLIENTS? GET INQURIES TO YOUR MAILBOX

Contract work and customers are very important to us. Due ot the nature of the business different policies will apply and the orders will be considered Special Orders*. Custom, commercial and bulk orders can not be returned or canceled after processing has commenced. In situations, we can make exceptions. This will be done on a case by case basis and restocking fees will apply. Special orders can be considered, but are not limited to, received purchase orders, orders over $10,000 dollars, orders with quantities over 20 pieces and anything that is customized in any way.

Mid-century modern furniture rentals are scarce and expensive. We’ve decided to change that. Now not only are all of our thoughtfully curated design collections for purchase, but also available as rentals. Click here to check out what we have to offer.

If you find yourself temporarily relocated for work and surrounded by frumpy furniture, we’re here to help! If you rent our pieces you can quickly be surrounded by the kind of high style you prefer.

If you’re staging a home and need to make it look its best, we’re here to help! With styles ranging from traditional to contemporary, with an emphasis on mid-century modern, we can help prospective buyers really see themselves living in that space.

If you’re a photographer setting up a shoot, we can help with that too! With tons of eye catching pieces to choose from you’re sure to find just the right pieces to really make your photos pop.

All rentals are in showroom condition.

  • Rental rates:
  • 1 week: 30% of the listed price
  • 6 months: 50% of the listed price
  • 12 months: 80% of the listed price

Adjustments can be made in the rates if the terms of the lease need to be extended; partial rebates may be issued if the lease needs to be cut short. Buyouts at the end of the rental period will be negotiated but are based off of the price of the piece at the time of lease.

All funds must be paid up-front at the time of rental.

  • Additional Fees:
  • For rentals within 20 miles of New York City a $250 flat-rate round-trip shipping fee will be charged. For rentals outside of the 20 mile radius a freight quote must be obtained for outbound rentals, and a moving company quote for returning pieces.
  • A 10% damage waiver will be applied unless you can provide documentation that France & Son is an included party on your homeowner’s insurance.

Appropriate taxes may apply.

Pieces can be swapped out at any time during the lease for a $125 fee plus the cost of delivery each time.

For more details or to arrange a rental contact Customer Service at cs@franceandson.com or call 631-270-4560.

To honor the brave men and women for their service yo our country, we are proud to offer active and retired military personnel and their families a 5% discount* on your entire in-store purchase.

Thank you.

Discounts are vaild in-store only. Discounts are not vaild on previous orders, taxes, giftcards or shipping and processing fees. Must show valid military ID.

Satisfied and happy. That's how we want you to be. But we also recognize that sometimes things happen. If the product you purchased doesn't work for you or it arrives damaged, contact us as soon as possible so we can work towards making things right. Read through the categories below to learn more and find out how to get the cancellation or return process started. We want you to remain satisfied and happy throughout the entire process of working with us.

Change your mind about an order? Email cs@franceandson.com to send a cancellation request. Cancellations may be subject to a 5% cancellation fee if the order has already been processed. If the product has already shipped, you will need to follow the return procedure if you no longer want the product. This includes internal shipping from our distributors to our logistics facility, which will not have a tracking number.

If you do need to return your product, we will work with you to issue a refund or find a suitable replacement. If you are unsure about your purchase, hold on to the original packaging as it is required for returns. Returns must be made within 60 days of receipt and all products must be new, unused and have their original packaging and hardware. There will be a 20% restocking fee if the original packaging is missing. Please note that a fee consisting of the round trip shipping and handling costs is deducted from all returns.This includes the internal shipping from our distributors to our logistics facility.

To start your return, please email cs@franceandson.com with your order number. Returns cannot be processed over the phone. While we strive to get you your refund as quickly as possible, please be aware that the complete process may take some time.

All claims MUST be submitted on Our damage form

While we always do our best to ensure safe arrival, items are occasionally damaged in transit or have concealed damage. If your order arrives damaged, please report it within 14 days of receipt. We'll require images of both the damaged product as well as the box and packaging. We will replace damaged items, parts, or pay to have them fixed. Email cs@franceandson.com for information on how to file a damage claim

Overview

Welcome to franceandson.com. Your use of this website, franceandson.com, is governed by the terms and conditions (“Terms”) appearing herein below, as updated from time to time. These Terms constitute a legally binding agreement between you and Frooogal LLC (hereinafter referred to as "franceandson.com") the owner and operator of franceandson.com.

By using this website, you agree to these conditions. Please read them carefully. We offer a wide range of Products & Services, and sometimes additional terms may apply. In addition, these terms and our privacy policy are subject to change without notice. An up-to-date version of the Terms and the Privacy Policy shall be available on franceandson.com. The current version of the Terms and the Privacy Policy shall be as indicated at the head of those documents. By using this website you agree to be bound by these Terms.

Privacy

Please review our Privacy Policy, which also governs your use of this website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When visiting franceandson.com, or when you send us e-mails, you are communicating with us electronically. By using franceandson.com you consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on this site. You consent that all agreements, notices, disclosures and other communications that we provide to you electronically will satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through franceandson.com, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of franceandson.com or our content suppliers. This material is protected by United States, Canadian and International copyright laws. All of the content included in or made available through franceandson.com is the exclusive property of franceandson.com and protected by U.S, Canadian and international copyright laws.

TRADEMARKS

"franceandson.com", “France and Son”, “Franceandson.com” and related icons and logos are registered trademarks or trademarks or service marks of franceandson.com and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.

OTHER INTELLECTUAL PROPERTY

franceandson.com is the sole owner or lawful licensee of all the rights and interests of the website franceandson.com. franceandson.com has intellectual property rights protected under worldwide patent, copyright and other laws. You agree not to infringe any or all of the title, ownership and intellectual property rights of franceandson.com. You hereby indemnify franceandson.com to the extent of any breach of intellectual property rights by or through your use of franceandson.com. All rights not otherwise claimed under the Terms or by franceandson.com are hereby reserved.

PROPER USE AND ACCESS

You shall not engage in any activity directly or indirectly which undermines the integrity of the computer systems, networks and/or other electronics of franceandson.com and/or of other users of franceandson.com. You shall not gain and/or attempt to gain unauthorized and/or unlawful access to franceandson.com’s computer systems and networks and/or any and all data or information therein. You agree to use franceandson.com for your personal use only and shall in no event use any or all of the information, text, images, graphics, video clips, sound, directories, files, databases, listings etc. obtained on or through franceandson.com for commercial purposes of any sort, nor for copying, reproducing, downloading, compiling whether directly, indirectly. Use of any content on franceandson.com for purposes other than appearing in these Terms is prohibited.

YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your account information and password on franceandson.com. You are also responsible for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. franceandson.com does sell products for children. Adults can purchase products through franceandson.com with a credit card or other permitted payment method. If you are under 18, you may use franceandson.com only with involvement of a parent or guardian. franceandson.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. franceandson.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant franceandson.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant franceandson.com and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify franceandson.com for all claims resulting from content you supply. franceandson.com has the right but not the obligation to monitor and edit or remove any activity or content. franceandson.com takes no responsibility and assumes no liability for any content posted by you or any third party.

INDEMNITY

You hereby agree to indemnify and save franceandson.com, our affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such your use of franceandson.com or Services (including but not limited to the display of your information on franceandson.com) or from your breach of any of the Terms. You hereby further agree to indemnify and save franceandson.com, our affiliates, directors, officers and employees harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to information about such third parties and/or any of their goods and/ or services. You also agree further that franceandson.com is not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with you. franceandson.com reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with franceandson.com in asserting any available defenses. COPYRIGHT COMPLAINTS franceandson.com respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

RISK OF LOSS

All items purchased from franceandson.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

franceandson.com does not take title to returned items until such time as the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return, in this situation, franceandson.com does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Policy.

PRODUCT DESCRIPTIONS

franceandson.com endeavours to be as accurate as possible, however mistakes happen. franceandson.com does not warrant that product descriptions or other content on franceandson.com is accurate, complete, reliable, current, or error-free. If a product offered by franceandson.com is not as described, your sole remedy is to return the product it in unused condition according to the Returns Policy. PRICING Except where noted otherwise, the Retail Price, List Price or Suggested Price displayed for products on franceandson.com represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The Retail Price, List Price or Suggested Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. For certain items that are offered as a set, the Retail Price, List Price or Suggested Price may represent "open-stock" prices, which means the aggregate of the manufacturer's estimated or suggested retail price for each of the items included in the set. With respect to items sold by franceandson.com, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by franceandson.com is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

DELIVERIES

Delivery timeframes communicated by franceandson.com are estimates and dependent on many factors beyond its control, including but not limited to production delays, shipping delays, goverment delays and forces of nature. In no event shall franceandson.com be liable for deliveries going beyond the estimated timeframe.

FORCE MAJEURE

franceandson.com shall in no event be held responsible for delay and/or non-provision of the Services or Products, or unavailability of the Website for any reason whatsoever including but not limited to events beyond the reasonable such as Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.

APPLICABLE LAW

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of and your purchase of products and/or services through franceandson.com. Any infraction of the Terms and Conditions shall be governed by the laws of New York and the laws of the United States without regard to any conflict of law provisions of your domicile residence or physical location. At our discretion, we may report any infractions or violations relating to the agreement to the appropriate authorities. You and franceandson.com each agree to submit to the personal and exclusive jurisdiction of the courts located within New York, United States.

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