Please double check with our staff via chat, email, of phone to confirm product availability and lead times.
We do our best to ship products as quickly as possible, but sometimes the info presented on our website becomes outdated before we can update it.
Small items will ship via small parcel UPS or Fedex, and large shipments will ship with the freight carrier of our choosing. We'll send shipment and tracking information as soon as any order ships.
Shipments outside of the contiguous US will incur additional charges that are quoted on a case by case basis. Additionally, certain contiguous locations may incur additional charges if they're in remote locations that are not easily accessible by our carriers or out of range. Some items might have high damage rates to some regions, and might require larger minimums to ship safely.
Change your mind about an order? Click Here to send a cancellation request.
You can cancel your order for a full refund within 7 days of the purchase date if the shipping process hasn't started. There will be a 5% cancellation fee after 7 days. Your order is considered in the shipping process if it has been packed, picked up by a carrier, or shipped. You can no longer cancel after the shipping process has started. Please refer to our return policy for details if the shipping process has already started.
Please note all Custom, Made to Order, Final Sale, and Shipping Service Upgrades are not eligible for cancellation
France and Son is not liable or responsible for any theft or loss that occurs after a delivery.