Assure 365 Accident Protection

Get some peace of mind. Avoid the stress of a ruined product.

Filing A Claim is Easy

Email Us at cs@franceandson.com with your order number, images of the issue, and a brief description of what happened, and our team will start working on a resolution as quickly as possible.

What's Covered:

Stains & Spills
Accidental rips, tears, or seam separation
Dropped or Broken Assembly Parts
Damage from liquid marks & rings
Chipped, dented & scratched surfaces
Burn & heat marks

How it Works:

1) File a Claim

Contact our team with your order number, a few images, and a brief description of the issue.

2) Fix the Problem

Our Assure365 team will analyze the claim and find the best solution. The solutions include but are not limited to: hiring a repair service, ordering replacement parts, arranging full item replacement, or providing a gift card for the original purchase value if none of the previous solutions are available.

Assure 365 Accident Protection

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