- Stains & Spills
- Accidental rips, tears, or seam separation
- Dropped or Broken Assembly Parts
- Damage from liquid marks & rings
- Chipped, dented & scratched surfaces
- Burn & heat marks
Assure 365 Accident Protection
Get some peace of mind. Avoid the stress of a ruined product.
Filing A Claim is Easy
Email Us at cs@franceandson.com with your order number, images of the issue, and a brief description of what happened, and our team will start working on a resolution as quickly as possible.
What's Covered:
How it Works:
1) File a Claim
Contact our team with your order number, a few images, and a brief description of the issue.
2) Fix the Problem
Our Assure365 team will analyze the claim and find the best solution. The solutions include but are not limited to: hiring a repair service, ordering replacement parts, arranging full item replacement, or providing a gift card for the original purchase value if none of the previous solutions are available.