Low price guarantee
Good design. Fair pricing.
Find the piece you love, at a price you can feel good about. Our Price Assurance helps you shop with confidence.
105%
Promise on qualified purchases
14 days
After purchase, for store credit on qualified purchases
France & Son Price Assurance
Confidence comes with the piece.
The Price Guarantee is applicable for all qualified purchases.
105% Promise
If you find a lower price on an identical product elsewhere, let us know and we’ll beat it.
After your purchase
Up to 14 days after purchase if you find the product at a lower price we will issue a store credit for the difference. This includes finding the product for sale through another retailer, or if the price goes down on our own website.
How it works
A better price? Let’s take a look.
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Find the same piece
Compare the product details and check the six eligibility criteria below.
Check eligibility -
Have the details ready
Keep the published price or quote available, along with the price difference, your name and phone number.
What to share with us -
Talk to our team
Chat, call or email our Customer Service Associates with your price-match request.
Contact us
To qualify
The details that make a match.
Use this checklist to see whether a price qualifies for our guarantee.
Have a question? We’re here-
An identical product
The product must be identical to the one intended to purchase/has been purchased (brand, size, color, quantity, etc.).
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Ready to ship
The product is in stock and available for immediate shipment.
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A current product
The product is not discontinued, clearance, or a close out.
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An authorized U.S. retailer
The price is from an authorized U.S. retailer.
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A published price
The price is currently published online or in print. We cannot accept handwritten or verbal price quotes.
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Manufacturer policies apply
The price is in accordance with any applicable Minimum Allowable Price (MAP) policies and contractual obligations set by the manufacturer.
Let’s help you find your price
A real person, ready to help.
If you have any questions about the Price Guarantee or wish to submit a price match, please chat, call, or email us. One of our Customer Service Associates will be happy to help!
If calling to get a price adjustment, please have the published price or quote available, along with the details of the price difference, your name, and phone number to help the process move as quickly as possible.
Contact information
- Call
- 631 270 4561
- cs@franceandson.com
- Location
- 122 W 18th St, New York, NY 10011
